The Zelle platform launched in 2017, rolling out to 30 partner banks in its network.Īs a result, the app gained 100 million users right away, allowing for rapid adoption in the retail payment app market. Early Warning put in the development work the app needed to meet the demands of the payment market, rebranding to Zelle.
The company changed its approach in 2016, with the banking consortium selling the app to Early Warning, owned by another banking consortium. Only a few banks worked with the app, and Zelle only worked with partner bank apps. Some users would complain that the app would take up to 5 days to process a payment and reflect in the recipient's bank account. However, after its launch, Zelle was somewhat slow, with a clunky interface. Zelle initially started as "ClearXchange," founded in 2011 by the Bank of America, JP Morgan Chase, and Wells Fargo Zelle was the banking industry's answer to the popular payment apps Venmo and PayPal.
Transactions are fast, with funds reflecting in the recipient's account in minutes. For users to transfer money, they must enter the recipient's cell phone number and email address. The Zelle payment network is also available within its partner bank apps, such as those from Chase or Wells Fargo. The service is only available to US bank account holders.
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Zelle allows users to send people money directly from their bank account without the need for a bank wire.Īfter a fast and simple registration process, users download the app and use it to send money to anyone registered on their payment network. It is owned by Early Warning Services, a private financial services company owned by the Bank of America, BB&T, Capital One, JPMorgan Chase, PNC Bank, U.S. Zelle is a P2P payment service facilitating transactions between platform users. In 2020, Zelle facilitated over $307 billion in payments, earning its network partners impressive revenues from its service. Launched in 2017, Zelle has over 924 banks participating in its payment network.